These terms and conditions were last updated this 01 October 2024 constitutes the entire agreement with you and Pigeonhire Limited. This agreement applies to both Subscribers and Users unless specified otherwise.

1.0 Definition of Terms

1.1 In this Terms and Conditions, the following terms, shall have the following meanings assigned to them below:

Account

Refers to the user profile created on the platform, which requires providing accurate information during registration. Users are responsible for maintaining the confidentiality of their account credentials.

Analytics

Refers to the feature within the Pigeonhire platform that provides insights into community engagement, connection success rates, user interaction trends, and audience demographics. These analytics help businesses and individuals optimize their strategies, improve engagement outcomes, and identify high-value connections for meaningful collaborations.

API

Refers to a set of programming instructions and standards provided by Pigeonhire that allows other software applications to communicate and interact with the platform. The API facilitates seamless data sharing, integration of external tools, and streamlined management of community interactions and engagement metrics.

Application or App

Refers to the web-based program developed by Pigeonhire, accessible on both desktop and mobile devices, that enables users to explore communities, manage interactions, track engagement, and access platform features in real-time.

Arbitration

Refers to a legal process agreed upon by both parties in which disputes are resolved outside of court.

Automation

Refers to the use of technology within the Pigeonhire platform to streamline processes, such as tracking community interactions, generating engagement reports, and updating user analytics, without requiring manual intervention.

Class Action Waiver

Refers to the agreement to waive rights to participate in class or representative actions.

Complaints

Refers to the process of addressing complaints or concerns regarding the platform.

Confidential Information

Refers to all information and data gained from the use of Pigeonhire’s service.

Cloud Storage

Refers to the secure, remote data storage service provided by Pigeonhire, enabling users to store and access community information, engagement records, and platform activity history, ensuring data integrity and reliable backups.

Company

Refers to Grovane Advisory Partners Inc. and Pigeonhire Limited, incorporated in Canada and Nigeria, a business entity offering the Pigeonhire platform—a comprehensive community directory that connects individuals and businesses to diverse communities, leaders, and networks, enabling meaningful collaborations and engagement.

Dashboard

Refers to the user interface within the App or Platform that provides users with a centralized view to explore communities, access real-time data and analytics, and manage their connections and activities efficiently.

Dispute Resolution

Refers to the procedure for resolving disputes between users and the Company. This involves informal negotiations first, followed by mediation and arbitration.

Integration

Refers to the process of connecting the platform with third-party applications or systems, such as CRM software, ERP systems, or other business management tools to streamline operations and enhance the platform's functionality.

Intellectual Property

Refers to all trademarks, copyrights, logos, designs, and content owned by the Company, protected under intellectual property laws. Subscribers and Users are granted a limited license to use the platform but are not permitted to copy, modify, distribute, or create derivative works without permission

License

Refers to the limited, non-exclusive, non-transferable, and revocable permission granted to users to access and use the platform and services strictly in accordance with the Terms of Use.

Limitation of Liability

Refers to the section that limits the Company’s legal responsibility for any damages or losses users may incur from using the platform. This limitation applies to incidental, consequential, and indirect damages, and any claims are capped at the amount paid for the services in the past twelve months.

Operations

Refers to the management of internal and external processes involved in connecting with communities and individuals through the Pigeonhire platform. It focuses on streamlining access to relevant networks, enabling efficient collaborations, and optimizing engagement strategies for businesses and individuals.

Platform

Refers to the web-based infrastructure supporting the Pigeonhire system, accessible on both mobile and desktop devices. It serves as a comprehensive community directory, enabling users to explore, connect with, and engage diverse communities and leaders seamlessly.

Plan

Refers to the paid subscription offering enhanced features and unlimited functionality of the platform. Users subscribing to any plan gain access to advanced capabilities depending on the particular plan subscribed to.

Prohibited Uses

Refers to activities that users are not permitted to engage in when using the services, including fraudulent activities, unauthorized access to the platform, introduction of malicious software, and any behavior that disrupts the service or infringes on intellectual property rights.

Real-Time Notifications

Refers to the feature within the Pigeonhire platform that provides instant alerts on community updates, engagement opportunities, connection requests, and other relevant activities, delivered directly through the web app, email, or SMS.

Pigeonhire

Refers to the community directory platform developed and offered by Grovane Advisory Partners Inc. and Pigeonhire Limited, designed to connect users with diverse communities, leaders, and networks to foster meaningful collaborations and engagement.

Security Protocols

Refers to the set of cybersecurity measures implemented within the platform, including encryption, two-factor authentication (2FA), and data protection policies, aimed at safeguarding user information and preventing unauthorized access.

Services

Refers to all features and functionalities offered by the Pigeonhire platform, including:

Community Directory: A comprehensive listing of diverse communities and their leaders, facilitating easy discovery and connection.
Engagement Tools: Features that enable users to interact with communities, share insights, and build relationships.
Analytics and Reporting: Tools that provide insights into engagement metrics and community interactions.
Integration Capabilities: Options to integrate with existing business systems to streamline operations.

Subscriber

Refers to any individual or entity that registers for and pays for a subscription plan offered by Pigeonhire. Subscribers may include businesses, administrators, or other users who have selected either a free or premium plan to utilize Pigeonhire’s services.

Subscription

Refers to the payment plan a user or business selects to access the services. This may include free and premium plans, each offering different levels of functionality and features.

Termination

Refers to the process by which a user or the Company may end access to the services. Users can terminate their accounts, or the Company may suspend or terminate accounts due to violations of the terms or non-payment of fees.

Terms of Use

Refers to this legally binding agreement between the user and the Company, which outlines the rules and regulations for accessing and using the services provided by the Company. By using the services, the user agrees to comply with these terms.

User

Refers to any individual or entity accessing or using the services, including employees, customers, and business representatives.

2.0 Acceptance of Terms

2.1 By downloading the Pigeonhire app or use of its website or content, these terms and conditions will automatically apply to you.

2.2 Pigeonhire may change any part of these Terms at any time. Where the change is done, a notice of the change shall be communicated to you via email or via the Pigeonhire app or website. Pigeonhire shall give a reasonable period of not more than 5 working days to continue your services or opt out, however, your continued use of the Services after the notice period will constitute your acceptance of the updated Terms of Use.

2.3 Pigeonhire shall not be responsible nor liable for the acts and/or omissions of any Subscriber/user.

3.0 Account

3.1 Our Platform Can Be Utilized in the Following Ways

i. To Connect with Communities: Discover and engage with diverse communities and leaders that align with your goals.

ii. To Strengthen Business Relationships: Build connections with community leaders, local businesses, and influencers to foster collaborations.

iii. To Enhance Marketing Efforts: Leverage the platform to reach targeted audiences and amplify campaigns through community engagement.

3.2 By using or subscribing to our website and mobile application you represent and warrant that you:
i. Are appropriately qualified to provide the services you are rendering;
ii. You are aware of and comply with any relevant regulations governing the services you are rendering;
iii. You have all the necessary licenses and permits required to provide the services you are rendering;
iv. By using the Service, you expressly represent and warrant that you are legally entitled to accept and agree to the Terms of Use and that you are of legal age, you have the right, authority, and capacity to use this service, and that all the information provided shall be true and accurate
v. You undertake not to authorize others to use your identity or user status, and not assign or otherwise transfer your user account to any other person or entity.

3.3 Pigeonhire requires that every subscriber registers an account, the subscriber shall be the administrator of the account and shall have certain privileges which may include these now or in the future;

i. Create, Manage, and Delete User Accounts: Set up user profiles and assign roles such as Community Leaders, Businesses, or Individual Users.
ii. Discover and Connect with Communities: Explore and manage connections with diverse communities and leaders tailored to your goals.
iii. Access and Generate Insights: View detailed reports on engagement metrics, connection success rates, and interaction analytics.
iv. Configure and Manage Integrations: Seamlessly integrate the platform with third-party tools for enhanced engagement and data flow.
v. Manage Subscriptions: Oversee subscription plans, view billing details, and handle payments for platform services.
vi. Update Roles and Permissions: Assign and update roles such as Administrator or User based on access requirements.
vii. Monitor Community Interactions: Track community activities, engagement levels, and overall platform usage for optimization.
viii. Facilitate Collaboration: Use tools to coordinate interactions between users and community leaders to foster meaningful relationships.
ix. Do other things as permitted by Pigeonhire

3.4 User/Administrator Accounts are strictly personal and cannot be shared or used by more than one person. You are fully responsible for all activities under your account, whether or not you authorized them. It is your duty to keep your account details confidential. Additionally, using another person's account without their permission is prohibited.

3.5 Pigeonhire shall not be responsible for any damages caused by the theft or misuse of your account or content, but you may be liable for any losses that occur. If you notice unauthorized use of your account, notify Pigeonhire by emailing hello@pigeonhire.com

4.0 Subscription and Fees

4.1 Subscription Plans: Pigeonhire offers various subscription plans, including free and premium options, each providing different levels of functionality and features. The specific services and features available under each plan are outlined on

4.2 Billing: If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You’re responsible for all applicable taxes, and we’ll charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.

4.3 Changes: We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.

4.4 Fees: If you choose a premium plan, you agree to pay the subscription fees associated with that plan. All fees are payable in the currency specified at the time of purchase and are subject to any applicable taxes or charges. Payment is due on the account billing for either monthly, quarterly or annually, depending on your chosen plan. The Third-Party Payment Partner will issue an invoice for each billing cycle, which will be sent to the email address linked to your account. Pigeonhire will also provide a receipt for the transaction, which will be accessible in the Subscriber Payment tab on the Settings page. You are responsible for keeping your billing information up to date, and payment is due upon receipt of the invoice.

4.5 Third Party Fees: The subscriber shall be responsible for all third-party fees incurred in connection with the services provided. This includes, but is not limited to, payment processing fees, fees for subcontractors, consultants, licensing fees, or any other necessary third-party services required to fulfill the obligations of this Agreement.

4.6 Payment Method: You must provide a valid payment method when signing up for a paid subscription. By providing your payment information, you authorize Pigeonhire to charge the applicable fees to your payment method on a recurring basis until your subscription is canceled.

4.7 Automatic Renewal: Renewals are communicated in advance, with cancellation required 24 hours before renewal to avoid charges. Refunds on renewals are provided only if required by law or outlined in the service terms. You will be charged the applicable subscription fees for the next period unless you opt out of automatic renewal in your account settings or by contacting Pigeonhire customer support at hello@pigeonhire.com

4.8 Late Payment: If any fees remain unpaid after the due date, Pigeonhire reserves the right to downgrade your plan until payment is received in full. You are responsible for any costs incurred by Pigeonhire in collecting overdue amounts, including legal fees.

4.9 Fee Changes: Pigeonhire may change subscription fees at any time, but any fee changes will not affect your current subscription period. You will be notified of any fee changes before they take effect for your next renewal period.

4.10 Refund Policy: Pigeonhire maintains a no-refund policy for subscription services, except in specific circumstances as required by law or outlined below:
i. Except as required by law or explicitly stated in this policy, all other purchases, including subscription renewals, are non-refundable. Users are responsible for canceling their subscriptions before renewal if they wish to avoid additional charges.
ii. Pigeonhire reserves the right to offer refunds or credits in special circumstances not covered by this policy. Such decisions will be made on a case-by-case basis.

4.11 Subscription fees are non-refundable unless otherwise stated in the refund policy. However, Pigeonhire may, at its discretion, issue refunds or credits in certain cases such as platform errors or billing discrepancies.

4.12 Cancellation: You may cancel your subscription at any time by managing your account settings or contacting Pigeonhire customer support. Cancellation will take effect at the end of your current billing period, and you will retain access to the platform until the subscription expires.

4.13 Local Currency and Payment Options: Subscription fees may be charged in your local currency based on the region where you are using the service. Pigeonhire accepts multiple payment methods to facilitate transactions globally, ensuring the convenience of local payment methods where possible.

4.14 Localized Subscription Terms: Pigeonhire reserves the right to offer region-specific subscription terms, which may include different rates, discounts, and terms based on local regulations. Specific terms will be made available on the pricing page of Pigeonhire’s website

4.15 Tax Compliance: Pigeonhire complies with applicable tax regulations in all jurisdictions. Subscription fees may include applicable taxes such as Value Added Tax (VAT), Goods and Services Tax (GST), or other similar taxes, based on your country of residence. Users are responsible for any applicable taxes in their respective countries.

5.0 Licenses and permits

5.1 Subject to your compliance with this agreement Pigeonhire grants you a restricted, non-exclusive, non-transferable, non-assignable, revocable license to:
i. access and use the Application on your device only for the purpose of using the Services; and
ii. access and view any content or materials that may be made available through the Services, in each case only for your personal, noncommercial use. All rights not expressly granted to you herein are reserved by Pigeonhire and Pigeonhire’s Licensors.

5.2 The ownership and licensing of content may be subject to regional copyright laws. Pigeonhire reserves all rights outside Nigeria and Canada, including in countries that have different copyright laws and protections.

6.0 Obligations

6.1 As a Subscriber/User, You agree:
i. Not to intimidate, harass, impersonate, stalk, threaten, bully or endanger any other Subscriber;
ii. Not to share your Account with any other person and any use of your account by any other person is strictly prohibited;
iii. Not to act in any way that may harm the reputation of Pigeonhire or associated or interested parties or do anything at all contrary to the interests of Pigeonhire and its other software
iv. Not attempt to circumvent or attempt to communicate directly with another Subscriber;
v. You must not use Pigeonhire’s software and websites in connection with any commercial or money-making or other promotional or marketing endeavors except those that are endorsed herein
vi. Distribute unsolicited commercial content, junk mail, spam, bulk content, or harassment.

7.0 Confidentiality

7.1 You shall maintain in confidence all information and data gained from the use of our service or by coming in contact with our service

7.2 You shall hold and maintain the Confidential Information in the strictest confidence for the sole and exclusive benefit of Pigeonhire.

7.3 You shall carefully restrict access to Confidential Information to employees, contractors, and third parties as is reasonably required and shall require those persons to sign nondisclosure restrictions at least as protective as those in this Agreement.

7.4 You shall not use, copy, or disclose to others, or permit the use by others for any purpose, any Confidential Information.

7.5 You shall return to Pigeonhire any records, notes, and other written, printed, or tangible materials in its possession about Confidential Information immediately where requested by Pigeonhire.

7.6 You shall keep all Confidential Information strictly confidential by using a reasonable degree of care, but not less than the degree of care used by it in safeguarding its confidential information.

7.7 Where there is a breach of any of the terms in this T&C and the User or Subscriber decides to sue, Pigeonhire shall release confidential information to such user, provided always that an order of a court of competent jurisdiction is issued to Pigeonhire to release such confidential information

7.8 You agree to use the Confidential Information solely in connection with the current or contemplated business relationship between the parties and not for any purpose other than as authorized by this Agreement

8.0

8.1 The website and its related software are the intellectual property of and are owned by Pigeonhire The structure, organization, and code of the website and its related software contain valuable trade secrets and confidential information of Pigeonhire.

8.2 The website and its related software contain content (such as design, images, sounds, texts, databases, computer codes, registered and unregistered trademarks, and other similar objects) owned or licensed by Pigeonhire and its licensors, and they shall continue to own all rights, title, and interest in the software which is protected by copyright, trademark, patent, trade secret, and other law Except as expressly stated herein, this Agreement does not grant you any intellectual property rights whatsoever in the website and its related software and all rights are reserved by Pigonhire.

8.3 Any form, database, or software that is altered, conceived, made, or developed in whole or in part by Pigeonhire (including any developed jointly with you) during or as a result of our relationship with you shall become and remain the sole and exclusive property of Pigeonhire.

8.4 You agree to make no claim in the rights or ownership of any such form, database, or software. To the extent that any custom form is created by Pigeonhire for you, based upon any prior form, template, or exemplar provided by you, you warrant and represent to Pigeonhire that you created said form(s) or have the legal right to use the said form(s).

8.5 You agree to indemnify and hold harmless Pigeonhire, its affiliates, and representatives from any third-party claims, damages, or liabilities arising from the infringement, misappropriation, or violation of any third party’s intellectual property rights. This includes, but is not limited to, claims made against Pigeonhire for any forms, templates, content, or exemplars created or generated based on material provided by you to the Pigeonhire platform
By submitting material to Pigeonhire, you warrant that you have the rights, permissions, and authority to use, share, and reproduce such material without infringing on the intellectual property rights of others. You further agree to bear full responsibility for any claims resulting from your submissions.

8.6 Intellectual property rights will be enforced globally. Users acknowledge that these rights vary across jurisdictions, and Pigeonhire may take action to protect its intellectual property in any region as necessary.

8.7 Community Information and Indemnification

Community and Owner Information

Accuracy and Source of Information:All information about communities and community owners listed on the Pigeonhire platform is either crowd-sourced or directly submitted by the respective owners or their authorized representatives. This information may include, but is not limited to:
- Community descriptions and objectives.
- Target audiences and engagement goals.
- Services offered, contact details, and collaboration opportunities.
- Metrics related to size, activity, or other engagement details.
Verification and Disclaimer:
Pigeonhire makes reasonable efforts to verify the accuracy of the information provided but does not guarantee its completeness, correctness, or suitability for any specific purpose. Users are encouraged to perform independent due diligence before engaging with any listed communities or community owners.
Use and Consent:
By listing a community or information on the platform, community owners and representatives consent to the public display of this information and its accessibility to users for the purpose of connection and engagement. Community owners agree that Pigeonhire is not responsible for any direct or indirect consequences of information misuse by users.

Indemnification

For Users:
Users agree to indemnify and hold harmless liigeonhire, its parent companies, affiliates, and employees from any claims, damages, or liabilities arising out of their use of the platform, including but not limited to:
- Misinterpretation of community information.
- Disputes with communities or owners listed on the platform.
- Financial, reputational, or operational losses resulting from engagements initiated via the platform.
For Community Owners:
Community owners agree to indemnify and hold harmless Pigeonhire, its parent companies, affiliates, and employees from any claims, damages, or liabilities arising out of:
- Misrepresentation or incorrect information submitted to the platform.
- Disputes or conflicts with users initiated through the platform.
- Violations of third-party rights or applicable laws resulting from their listing

Liability Limitation

Pigeonhire is a platform that facilitates connections between users and communities. As such: Pigeonhire shall not be held liable for any agreements, transactions, or engagements conducted outside the platform between users and community owners.
The platform disclaims all warranties, express or implied, regarding the information and services provided, including their reliability, accuracy, or fitness for a particular purpose.
Pigeonhire is not responsible for disputes, damages, or losses incurred due to misinformation, miscommunication, or misconduct by users or community owners.

Right to Modify or Remove Information

Pigeonhire reserves the right to modify, remove, or restrict access to any community or owner information at its sole discretion if it deems the content inappropriate, misleading, or in violation of the platform's policies.

9.0 Prohibited Activities

9.1 In subscribing to our services, you agree not to engage in any of the following prohibited activities:
i. Using our service for any illegal or unauthorized purpose, including but not limited to, violating any local, state, national, or international laws.
ii. Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running our service.
iii. Taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure.
iv. Uploading invalid data, viruses, worms, or other software agents through our service.
v. Collecting or harvesting any personally identifiable information, including account names, from our service.
vi. Impersonating another person or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
vii. Interfering with the proper functioning of our service, or attempting to do so, including but not limited to, disrupting network connectivity or service to our users.
viii. Making unauthorized modifications to our service or attempting to access our service by any means other than the interface provided by us.
ix. Bypassing any measures we may use to prevent or restrict access to our service.
x. Using our service to create or promote any illegal or unauthorized copy of another person's copyrighted work, such as providing pirated music or movies.

10.0 Breaches of these Terms and Conditions

10.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or we reasonably suspect that you have breached these terms and conditions in any way, we may:
i. send you one or more formal warnings;
ii. temporarily suspend your access to our website;
iii. permanently prohibit you from accessing our website;
iv. block computers using your IP address from accessing our website;
v. contact any or all of your internet Subscribers and request that they block your access to our website;
vi. commence legal action against you, whether for breach of contract or otherwise; and/or
vii. take such other action as we reasonably deem appropriate

11.0 Availability and Changes to Services

11.1. Pigeonhire strives to ensure the platform's availability and uninterrupted functionality. However, Pigeonhire do not guarantee that the services will always be available, error-free, or meet your requirements without disruptions. The platform may occasionally experience maintenance, updates, or other unforeseen issues that could result in temporary unavailability.

11.2 Pigeonhire reserves the right to modify, suspend, or discontinue any aspect of the services at any time, with or without prior notice. Such changes may include, but are not limited to;
i. adding or removing features,
ii. altering the scope of services, or
iii. updating the platform's functionality.

11.3 Pigeonhire shall make reasonable efforts to notify users of significant changes where possible

11.4 Continued use of the platform following any changes constitutes acceptance of the modified services

12.0 Third Party Services and Localization

12.1 Pigeonhire integrates with various third-party applications. Availability of these integrations may vary by region. Pigeonhire will provide alternatives where specific integrations are not available due to regional restrictions.

12.2 Third-party fees may vary by region due to tax laws and other local regulations. Users are responsible for any applicable fees related to third-party services used within the platform.

12.3 Pigeonhire may provide access to content, products, or services from third parties, either directly or via links to third-party websites or applications. Such third-party content is provided for your convenience, and Pigeonhire does not endorse, control, or assume responsibility for any third-party content, products, services, or information.

12.4By accessing or using third-party content, you acknowledge that you do so at your own risk. Pigeonhire makes no warranties or representations regarding the accuracy, reliability, or quality of third-party content and is not liable for any damages, losses, or issues arising from your interaction with such content. You are encouraged to review the terms and privacy policies of third-party providers before engaging with their services or products.

13.0 Class Action Waiver

13.1 The parties waive any right to assert any claims against the other party as a representative or member in any class or representative action, except where such waiver is prohibited by law or deemed by a court of law to be against public policy.

14.0 No Implied Warranty

14.1 You acknowledge that by accepting these Terms, you have not relied on any statements, promises, or other terms except those expressly stated in these Terms. Any implied conditions, warranties, or other terms are excluded from this agreement to the fullest extent permitted by law.

15.0 Termination/Suspension

15.1 You are free to stop using our Services at any time. We reserve the right to suspend or terminate your access to our Services or delete your account if we determine:
i. You breached these Terms or our Usage Policies.
ii. You do not comply with the law.
iii. Your use of our Services could cause risk or harm to Pigeonhir, our users, or anyone else.

15.2 We also may terminate your account if it has been inactive for over a year and you do not have a paid account. If we do, we will provide you with advance notice.

15.3 Appeals: If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting us at hello@pigeonhire.com

16.0 Advertisements

You grant Pigeonhire permission and the right to;
i. identify you as a customer and use your logo across Pigeonhire marketing materials (e.g., the Pigeonhire website, emails, presentations, brochures),
ii. develop content around your experience as a Pigeonhire customer (e.g., a written case study or video case study).
iii. Any content created under clause (ii) will be developed in collaboration with you and used only with your written approval.
iv. Pigeonhire shall use any trademarks you provide under clause (i) in accordance with any reasonable brand guidelines you submit in writing prior to use.

17.0 Accessibility Features

17.1 Platform Accessibility: Pigeonhire is committed to improving the accessibility of our platform to ensure it is inclusive for users with disabilities. While we are actively working towards compliance with recognized accessibility standards, including compatibility with screen readers, text-to-speech tools, and other assistive technologies (in accordance with the Americans with Disabilities Act (ADA) and similar laws in other regions), these features are not yet fully implemented.

17.2 Pigeonhire makes no representations or warranties that the platform is currently fully accessible to all users. Users with accessibility needs are encouraged to contact us at hello@pigeonhire.com to discuss any difficulties they may face, and we will strive to provide reasonable accommodations where possible.

18.0 Consumer Rights:

Users are entitled to consumer rights as provided by local law. For users in the EU, you have the right to cancel your subscription within 14 days of purchase, in accordance with the EU Consumer Rights Directive. If you cancel within this 14-day period, you will be entitled to a partial refund of any subscription fees paid.

19.0 Force Majeure and International Events

Pigeonhire shall not be liable for any delays or failures in performance due to events beyond its reasonable control, including but not limited to acts of nature, government actions, global pandemics, regional conflicts, or international sanctions.

20.0 Minors and Parental Consent

Pigeonhire’s services are intended for use by individuals aged 18 and over. Users under the age of 18 must obtain parental or guardian consent. Where applicable, parents or guardians must agree to these Terms on behalf of the minor.

21.0 Variation

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. These changes are effective immediately after they are posted on this page.

22.0 Limitation of liability

22.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIGEONHIRE, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES. THESE DAMAGES MAY INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF DATA, REVENUES, PROFIT, USE, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES, EVEN IF PIGEONHIRE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

22.2 OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES IS FAIR AND REASONABLE. IT IS LIMITED TO THE AMOUNT YOU HAVE PAID TO PIGEONHIRE FOR THE SPECIFIC SERVICE THAT GAVE RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. THIS MEANS THAT ANY CLAIMS BEYOND THIS TWELVE-MONTH PERIOD WILL NOT BE CONSIDERED. THIS LIMITATION OF LIABILITY APPLIES TO ALL CLAIMS, WHETHER BASED ON CONTRACT, TORT, OR ANY LEGAL THEORY.

22. 3 PIGEONHIRE MAKES NO WARRANTIES OR REPRESENTATIONS REGARDING THE RELIABILITY, AVAILABILITY, OR ACCURACY OF THE SERVICES. HOWEVER, WE WANT TO REASSURE YOU THAT WE ARE COMMITTED TO PROVIDING THE BEST SERVICE POSSIBLE. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THIS MEANS THAT WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, AND WE ARE NOT RESPONSIBLE FOR ANY DISRUPTIONS OR ERRORS IN THE SERVICES.

22.4 SOME JURISDICTIONS DO NOT ALLOW CERTAIN DAMAGES OR WARRANTIES TO BE EXCLUDED, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, WE WANT TO MAKE IT CLEAR THAT PIGEONHIRE’S LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. WE BELIEVE IN TRANSPARENCY AND WANT YOU TO BE FULLY INFORMED ABOUT OUR STANCE ON LIABILITY IN DIFFERENT JURISDICTIONS.

23.0 Global Compliance and Data Protection

23.1 GDPR and Global Privacy Laws: Pigeonhire is committed to protecting your personal data and complies with all relevant data protection laws, including but not limited to the General Data Protection Regulation (GDPR) for EU users, the California Consumer Privacy Act (CCPA) for California residents, and other applicable global data protection regulations. Your personal data will be processed in accordance with our Privacy Policy , which outlines the purposes for which data is collected, how it is used, and your rights regarding your data.

23.2 Data Storage and International Transfer: Pigeonhire operates as a global Software as a Service (SaaS) platform, legally based in Canada and Nigeria but available to users worldwide. User data is stored using a secure third-party cloud provider, which may involve processing in countries outside the user’s country of residence.

23.3 Pigeonhire follows industry-standard security practices, including encryption and regular audits, to safeguard user data. We comply with data protection laws in all operational regions. By using Pigeonhire, you consent to the transfer, storage, and processing of their data in jurisdictions with different data protection standards.

24.0 Disputes resolution

24.1 Any disputes or claims arising from or relating to these Terms of Use or using Pigeonhire’s services shall be resolved through informal negotiation and direct communication.

24.2 Where informal negotiation fails, the parties shall resort to mediation, where parties fails to resolve the dispute through Mediation.

24.3 Pigeonhire also offers alternative dispute resolution channels in different regions. Users can opt for ADR methods such as online dispute resolution (ODR) or any recognized ADR channel within their jurisdiction

24.4 Where the channels listed in 20.1 to 20.3 fail, the parties shall resort to arbitration. Each party shall be responsible for its own costs and legal fees, although the arbitrator may award costs and fees as deemed appropriate based on the rules and circumstances of the dispute.

24.5 You and Pigeonhire agree to arbitrate any disputes individually and not to consolidate or join any arbitration with the claims of any other party. This means that disputes will be resolved solely between you and Pigeonhire.

24.6 The decision of the Arbitrator(s) shall be final and binding on the parties.

24.7 Either party can initiate arbitration in the Toronto, Canada in which case, it shall be conducted in Toronto, Canada, under the rules of the International Chamber of Commerce (ICC) or another recognized arbitration institution or in Nigeria, in which case it shall be governed by the Arbitration and Mediation Act 2023. However, for users in other regions, Pigeonhire may consider alternative locations if both parties mutually agree, subject to legal and logistical considerations.

24.8 The Arbitration shall either party initiate arbitration in Toronto, Canada in which case, it shall be conducted in Toronto, Canada, under the rules of the International Chamber of Commerce (ICC) or another recognized arbitration institution.

24.9 By agreeing to these Terms of Use, you consent to the exclusive jurisdiction of the arbitration process as outlined, and you acknowledge that this process provides a fair and efficient resolution mechanism for any disputes related to these Terms or our services.

25.0 General

25.1 Entire Agreement: This Agreement constitutes the entire understanding between the parties. This Agreement can only be modified by a written amendment signed by the party against whom enforcement of such modification is sought.

25.2 Jurisdiction: The validity, construction, and performance of this Agreement shall be governed and construed in accordance with the laws applicable to contracts and other applicable laws in force in Nigeria and Canada without giving effect to principles of conflicts of law. For users outside these jurisdictions, you are entitled to all protections under the consumer laws of your country of residence. Disputes arising from these Terms may be handled in accordance with your local jurisdiction's regulations

25.3 Service Level Agreement: Pigeonhire provides region-specific service level agreements (SLAs) to accommodate differences in infrastructure and time zones. Specific response times and availability will be provided based on the user’s location.

25.4 No Waiver: Any failure by either party to enforce the other party’s strict performance of any provision of this Agreement will not constitute a waiver of its right to subsequently enforce such provision or any other provision of this Agreement.

25.5 Language Availability: These Terms and Conditions are currently available only in English. Users are encouraged to seek translation assistance if needed. In the future, Pigeonhir may provide translations to ensure better accessibility for all users. However, in case of any discrepancies between translations, the English version will prevail.

25.6 Export Control Compliance: Pigeonhire complies with applicable export control laws and regulations. Users acknowledge that they are not located in, under the control of, or a national or resident of any country subject to international sanctions or export restrictions.

25.7 Notices: Any notices or communications required or permitted to be given hereunder may be delivered by hand, deposited with a nationally recognized overnight carrier, electronic mail, or mailed by certified mail, return receipt requested, postage prepaid, in each case, to the address of the other party first indicated above.

25.8 Assignment and Transfer: This Agreement is personal in nature, and neither party may directly or indirectly assign or transfer it by operation of law or otherwise without the prior written consent of the other party, whose consent will not be unreasonably withheld. All obligations contained in this Agreement shall extend to and be binding upon the parties to this Agreement and their respective successors, assigns, and designees.

25.9 Paragraph: Paragraph, headings used in this Agreement are for reference only and shall not be used or relied upon in the interpretation of this Agreement

If you have any questions about this Terms of Use, please contact us at:

Email: hello@pigeonhire.com By using Pigeonhire’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.